Support Tickets | Campaign

OBJECTNOW KNOWLEDGE BASE

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Choose a category below or search for a specific question.

General Enquiry

General help about ObjectNow, support response times and questions that do not fit another support topic.

Scotland: Section 36 & 37 - Participation and Examination

Practical guidance for taking part in Scottish Section 36 and Section 37 examinations, including reporter procedures, hearings, inquiries, evidence and participation.

Transparency and ObjectNow

Clear information about ObjectNow, how the service operates, data protection, funding, verification, artificial intelligence and our relationship with public authorities.

Using the ObjectNow Objection Platform

Guidance on preparing, reviewing, editing, verifying and submitting a representation through the ObjectNow objection platform.

Planning Basics

Core planning concepts and practical guidance for researching applications, understanding policy, participating in decisions and following a case from consultation through to post-decision action.

Creating an Objection Platform

Information for campaign groups considering an ObjectNow objection platform, including eligibility, information requirements, costs and pro bono support.

Scotland: Section 36 & 37

Scottish planning and energy-consent guidance covering Section 36 and 37 applications, NPF4, Local Development Plans, conditions, decision-making and post-consent procedures.

England: Planning & National Infrastructure

Guidance on the English planning system, Local Plans, planning applications, appeals and nationally significant infrastructure projects.

Issue With Platform

Troubleshooting help for technical or verification problems encountered while using an ObjectNow platform.

Wales: Planning & Significant Infrastructure

Guidance on Welsh planning, development plans, planning applications, appeals and the Significant Infrastructure Project regime.

Northern Ireland: Planning

Guidance on the Northern Ireland planning system, Local Development Plans, applications, appeals, inquiries, enforcement and environmental assessment.

Submission or Email Issue

Help with submission status, publication of representations and common email or submission questions.

Energy & Environmental Evidence

Practical guidance for interrogating environmental and technical evidence, including EIA, landscape, noise, ecology, peat, water, transport, heritage, forestry and cumulative effects.

Using the ObjectNow Support Centre

Guidance on secure support tickets, documents, replies and using the ObjectNow Support Centre.

All personal information submitted through our support ticket system is handled securely and processed in accordance with UK data protection law, including the UK GDPR and the Data Protection Act 2018.